Privacy Policy
Last updated: January 15, 2025
1. Introduction
Travel Guru Pros ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
- Name and contact information (email, phone number, address)
- Travel preferences and requirements
- Payment information (processed securely through third-party providers)
- Communication records and correspondence
2.2 Automatically Collected Information
- IP address and device information
- Browser type and version
- Website usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information to:
- Provide travel planning and consultation services
- Process bookings and manage your travel arrangements
- Communicate with you about your travel plans
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Contractual necessity for providing our services
- Legitimate interests in improving our business
- Your explicit consent for marketing communications
- Legal obligations we must comply with
5. Data Sharing and Disclosure
We may share your information with:
- Travel suppliers (hotels, airlines, tour operators)
- Payment processors for secure transactions
- Service providers who assist our operations
- Legal authorities when required by law
We never sell your personal information to third parties.
6. Your Rights (GDPR)
Under the General Data Protection Regulation, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Erase your data (right to be forgotten)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Travel records may be retained for up to 7 years for tax and legal compliance purposes.
9. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through our cookie banner or browser settings. For detailed information, see our Cookie Policy.
11. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16 without parental consent.
12. Updates to This Policy
We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on our website with an updated effective date.
13. Contact Us
For questions about this privacy policy or to exercise your rights, contact us:
- Email: [email protected]
- Phone: +1-555-TRAVEL
- Address: Travel Guru Pros Privacy Office, New York, NY
14. Data Protection Officer
For EU residents, you may contact our Data Protection Officer at: [email protected]