Terms of Service
Last updated: January 15, 2025
1. Acceptance of Terms
By accessing and using the Travel Guru Pros website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Travel Guru Pros provides professional travel planning and consultation services including but not limited to:
- Personalized travel itinerary planning
- Hotel and accommodation bookings
- Flight and transportation arrangements
- Activity and excursion recommendations
- 24/7 travel support services
3. Service Agreement
3.1 Consultation Process
Our services begin with a consultation to understand your travel preferences, budget, and requirements. Based on this consultation, we will provide recommendations and handle bookings on your behalf.
3.2 Booking and Payments
All bookings are subject to availability and confirmation from suppliers. Payment terms will be clearly communicated before any bookings are made. We require payment of our service fees before commencing travel arrangements.
4. Client Responsibilities
As our client, you agree to:
- Provide accurate and complete information about your travel requirements
- Make timely payments as agreed
- Ensure you have valid travel documents (passport, visas, etc.)
- Comply with all applicable laws and regulations
- Notify us immediately of any changes to your travel plans
5. Cancellation and Refund Policy
5.1 Service Fees
Our consultation and planning fees are non-refundable once work has commenced on your travel arrangements.
5.2 Travel Bookings
Cancellation terms for flights, hotels, and other travel services are governed by the individual supplier's policies. We will communicate these terms before booking and assist with cancellations when possible.
6. Limitation of Liability
Travel Guru Pros acts as an agent for travel suppliers and is not responsible for:
- Acts of God, natural disasters, or force majeure events
- Changes in travel supplier policies or services
- Travel delays, cancellations, or disruptions
- Loss or damage to personal property
- Medical emergencies or health issues during travel
7. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance. Travel Guru Pros can provide information about insurance options but is not responsible for claims or coverage disputes.
8. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Travel Guru Pros and is protected by copyright and trademark laws.
10. User Conduct
You agree not to:
- Use our services for any unlawful purpose
- Interfere with or disrupt our website or services
- Attempt to gain unauthorized access to our systems
- Submit false or misleading information
11. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of use of third-party sites.
12. Dispute Resolution
12.1 Governing Law
These terms are governed by the laws of New York State, United States.
12.2 Dispute Process
Any disputes will first be addressed through good faith negotiations. If unresolved, disputes will be subject to binding arbitration in accordance with the rules of the American Arbitration Association.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.
14. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.
15. Contact Information
For questions about these terms of service, contact us:
- Email: [email protected]
- Phone: +1-555-TRAVEL
- Address: Travel Guru Pros Legal Department, New York, NY
16. Emergency Contact
For travel emergencies during your trip, our 24/7 emergency line is available at: +1-555-EMERGENCY